Support
Need help with Life Group – Faith Connected? We’re glad to help. Reach out anytime and we’ll get back to you as soon as we can.
Contact us
The fastest way to reach us is by email:
Email jason@wogan.techWe typically respond within 1–2 business days.
Deleting your account
You can permanently delete your Life Group – Faith Connected account and its data at any time, using either method below.
- In the app (instant): open the app and tap your profile button in the top-right corner, scroll to the bottom, and tap Delete account. Confirm when prompted — your account is removed right away.
- By email: message jason@wogan.tech from the address on your account (or include it in the message) and we’ll delete it for you.
What is deleted
The following are permanently removed and cannot be recovered:
- Your account and sign-in credentials
- Your profile and family details
- Your saved verses, sermon notes, and study answers
- Photos you uploaded, and any invites you created
- Announcements you posted
What is kept
To keep group conversations readable for other members, prayer requests and chat messages you posted are kept but anonymized — your name, photo, and identity are removed and your messages appear as “Deleted User.” They can no longer be traced back to you.
Retention
Deletion is immediate and permanent. We do not keep a separate copy of your personal data or apply any additional retention period.
Frequently asked questions
- How do I join a group?
- Open Life Group and browse the group directory to find and join the small groups that fit your life. Once you join, you’ll see that group’s messages, prayer requests, and events.
- How do prayer requests work?
- Share what’s on your heart with your group and pray for one another — wherever everyone is. Members of your group can see and respond to requests posted there.
- How do I turn notifications on or off?
- Notifications are managed in your device settings. On iOS, go to Settings → Notifications → Life Group and adjust them there.
- How do I delete my account and data?
- See the “Deleting your account” section above. You can delete your account instantly from inside the app (Profile → Delete account), or email us and we’ll do it for you.